FAQ

 
 

Can I pay my deposit before booking my appointment to lock in a space?

  • No, please book before you pay.

Do I wash my hair before the appointment?

  • Yes. Please arrive with washed and dried hair. If you have no time to dry, we can provide drying services for a cost of $20.

How often should I oil my hair?

Should I wash my braids or moisturize them?

  • If a wash is needed, use a low-lather or no-lather shampoo to prevent frizz. Of course, we’ve got you covered with our BRAID BAR SHAMPOO.

What is the best way to protect my hair while I sleep?

  • Wrap hair nightly in a silk bonnet or scarf. We also recommend trying out a silk pillowcase of maximum style preservation.

What hair styles should I avoid?

  • To protect scalp and hairline, avoid tight ponytails— especially while sleeping.

What is your policy for revisions and touch-ups?

  • Revisions are free within 3 days of service.

  • Any touch-ups render a service fee. Price varies according to scope of work.